International INBOUND SERVICES PROGRAM
Your business needs to satisfy your customers’ needs, offer them exceptional IT support, and address their concerns in a quick and convenient manner. Our technical support call center and helpdesk lets you reduce costs, convert sales, and increase customer satisfaction.
Studies have shown that customers are more likely to abandon sales when they have questions that they cannot get answered or have concerns that are not addressed. Increase your sales and profits and keep customers coming back time and time again by offering great technical support and customer service. Inso’s technical support ensures that your customers feel confident about doing business with you and that they receive the help they expect and deserve every time.
- Answering Service Support
- Customer Service Support
- Direct Response Call Center Services
- Email & Chat Support
- Help Desk Support
- Order Taking Services
- Sales Support
- Technical Support
Work with SecureVision helpdesk systems for all of your technical support call center needs:
- Our team of help desk experts answers calls 24 hours a day, 7 days a week, 365 days a year including holidays.
- We notify you directly about issues that require your immediate attention and assist you with a variety of IT services.
- Quality is always first and foremost in all our services and the same quality and care you would give to your customers is what they will get from our team.
- Our technicians are skilled and have years of hands-on experience with issues related to software, hardware, and networking.
- You have access to reports and summaries anytime, anywhere through multiple channels. You are always in-the-know even when you are out of the office with remote IT support capabilities.
- Increase self-service by giving customers’ access to FAQ and helpful technical support guides, and keep customers and team members informed through updates, announcements, and postings.
- We offers many levels of security—physical, infrastructure, and application—to keep sensitive data secure in our customer support software.
- Keep track of customer feedback and results so you can see when your customers experience issues, how their concerns are being addressed, and how satisfied your customers are with the help that we provide.
Our team of experts puts powerful data at your fingertips and gives you the tools and systems you need to maximize success and minimize cost while making sure customers get the answers and help that they seek from your helpdesk.